Frequently Asked Questions
Everything you need to know about your beauty and wellness journey.
Are Aroma Magic products 100% natural?
Yes, our products are formulated with natural extracts and essential oils. We take pride in being free from parabens, phthalates, and harsh synthetic chemicals to ensure the safest care for your skin.
Do you test your products on animals?
Absolutely not. Aroma Magic is a cruelty-free brand. We do not conduct animal testing on any of our finished products or ingredients.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the country. You will receive a tracking number via email as soon as your order is dispatched.
What is your return policy?
We offer a 14-day return policy for unopened and unused products. If you receive a damaged item, please contact our support team within 48 hours for a replacement.
Can I use your products on sensitive skin?
While our products are natural, we recommend performing a patch test on your inner arm 24 hours before full application, as some essential oils can be potent for sensitive skin types.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, and various digital wallets to ensure a secure and seamless checkout experience.